In view of the current situation affecting worldwide, we understand your travel plan may change any time. Our updated cancellation policy gives you more flexibility that eases your worries.
> Cancellation
Cancellation up to 72 hours before your arrival date is free of charge. Any cancellation made less than 72 hours
notice will be subjected to 3 (three) nights room charge based on daily prorated rate. *Above cancellation policies apply only to the pandemic related travel disruptions or restrictions.
> Modification
Modification of booking up to 24 hours before your arrival date is free of charge. Any modification made less than 24 hours notice will be subjected to 1 (one) night room charge based on daily prorated rate.
> No Show
No show without valid reasons will be subjected to 50% of the rental.
> Premature Termination
Premature termination of the rental lease after check-in is not allowed, and full rental for the confirmed tenancy period will be charged.
> Guaranteed Extension
If you wish to extend your stay after your check-in, we guarantee our room availability throughout your extended stay.
* Above cancellation policies are applicable only to the booking of Short-Term Residence.